Chipotle Mexican Grill

It amazes me how little people can care about preparing a meal the way it is stated on an online order. To have such little care or respect for the fact people are spending there money on the food. Don’t offer delivery if you are not able to simply follow the request of your customers. This is the 5th time this has happened and I finally will never go back to this location. Disappointing to say the least. Hope the owner of this location sees this and does something to improve on the service the employees give and the little effort it takes to do the job they are asked to do.

I usually don’t leave negative reviews but this Chipotle consistently gives the smallest portions. I typically utilize the drive thru pick-up, which could be the reason for the lacking generosity. Compared to every other Chipotle I’ve visited, this one is insanely stingy and makes me regret spending my money for such little food. The workers don’t seem too thrilled to be of service, but I can’t really fault them as much since I’m simply pulling up and quickly driving away. If you want a great Chipotle experience, I recommend the 3846 Willow Road location in Glenview. They give huge portions every time and the staff is surprisingly not miserable. It is cheaper too!

Took a minute to be helped as staff kept talking while looking at me just to get a burrito bowl. Stores looked half dirty inside (tables and all) food was okay but meat tasted cold not even warm.

Avoid at all costs. Worst reviewed Chipotle in the region for good reason. We live right next to this location. We drive past it and farther to get Chipotle when we want it. Employees are rude, servings are small, I've seen an employee picking food from the line popping in his mouth. Nasty place. I should post the video of the employee making fun of a customer but I won't. Not out to get a kid fired But... There is no fixing this unless they totally clean house including any fool managing this location! Don't believe me? Look at the history of reviews and how nothing gets fixed. Look at Yelp too. This location is the bottom of the barrel.

Chipotle is slacking on their quality. This my guacamole today…

This Chipotle tried to move to duck all of terrible reviews at the old location, but honestly I think it's worse now. Last time I was there they had run out of cheese.

This place is very disappointing. We have been there a couple of times and they have messed up our order and given us very small portions. The people there don’t care and they always have an attitude. Do not go to this location, it’s terrible.

Not two bad

The server I got has changed the course of human history. Bro was so nice to me and he didn't skimp out on steak. 1000/10 give this man a raise

Great place to grab a quick bite !

This is the worst Chipotle restaurants I've ever been to. They always run out of items, staff is not friendly, and restaurant is overall dirty. Customer service isn't the greatest, portion sizes are lacking, and if there are any issues, the default response is to go "talk to our corporate headquarters." Seems to be an issue with managing people and the restaurant effectively. Definitely turned me off from ever going to this location ever again.

8/5/24 (Monday) 7:30 PM I ordered on UberEats a bowl, 2 cokes, tortilla on the side & a large chips & guac. The only thing in the bag was the bowl, and it was cold, disgusting, and the portions were terrible. I’d stay far away from here if I were you and reading the other reviews I see why this place needs to hire new staff. The ubereats driver didn’t care which is great. After going back and forth with customer support they refunded me half my money. Just unbelievable.

I arrived for dining at 9:05 PM, but all the chairs were already stacked on the tables, so no seating was available. The portion sizes were disappointing. Additionally, they were cleaning food containers in front of me and putting fallen food back inside the food container. Zero management. NO hygiene maintenance.

I just got the world's smallest burrito. 4 inches long and 1 inch deep; flat like a sandwich with meat in one fold* and the sour cream and rice (they shorted me on the beans) in the other. I ordered guac and chips and got queso. I will never eat at Chipotle again, let alone this one. Also, the burrito was lousy, but much more angry about how small it was. The queso was a mistake and mistakes happen, but no reasonable person would make a burrito like that and think it was OK. *You read that right, fold. They took the two ends of the tortilla and folded them into the middle where they overlapped; hence the flat, tubular shape. UPDATE - No refund. Also, this review was originally 1 star and it "disappeared." I guess there is an algorithm keeping the total rating higher than 2 stars.

I have never had a worse experience than I had at this location. They definitely skimp out on portions. As a vegetarian, I get guac for free and other locations heap it on. This location gave me less than half a spoon and when I asked for more, they said it would be an upcharge. On top of that, I come home and dig into my bowl and found pieces of chicken and steak that were mixed in with the queso at the restaurant. How is that okay? I'm a vegetarian and had to find meat in my food...now I'm scared to eat the rest of my bowl. Overall, disgusting and I will not be returning. Don't come here if you can avoid it.

The service was bad the workers were going so fast and putting little portions when there was no one in line. The food was also very bad on multiple occasions.