Charleys Cheesesteaks

This will be the 3rd review I have left for this location. I deleted my other reviews after the "manager" had finally called me to rectify the situation. Well here I am again. Ordered 2 subs today for delivery. 2 different names, 2 different toppings. They messed up BOTH. Names were mixed up with each sub, toppings added that were specifically removed when building the sub. They forgot the ranch sides that I paid for, ordered 2 fries with ranch on them and 1 of the fries was plain, but they ALWAYS forget something that you pay for. I was so disappointed in this order. This place claims that because they use Doordash to deliver the food, that they have no control over refunding any money, but that's a lie and I know this from the 2 times the manager has called AND refunded my money. Store employees don't understand that, yet when charging the card for the order it goes through Charley's directly. The quality of the food has gone down, they are overrated. No need for a response asking me to email you guys, this is the 3rd time something has happened and we won't be eating here again.

It was a fun day that turned into a marvelous day.... because they deliver great at Charleys

This location at Columbia Mall is the BEST!!!!! Food always delicious condiment are ALWAYS clean. Guts who cook are exceptionally pleasant and good looking. This location is very clean. Other locations are not the cleanest ( Towson) mess up orders messy not pleasant. Columbia is the best. I always go there

I went yesterday and as I was eating bit down on something hard, spit it out and thought nothing of it. Continued eating and another one. Brought it up to the counter and the guy said oh that’s chicken bone. No apology no offer to make a new one. He only made a new one after my boyfriend told him chicken bone isn’t edible. Brought the new one home, guess what…. ANOTHER CHICKEN BONE. Threw the rest away. I usually love their chicken California and get in often but this really put me off.

Me and another person ate sandwiches and fries here this evening. It was bagged and given to us in less than 5 minutes . A few hours later we both had to sit on the toilet with upset stomachs!

Pretty fair cheesesteak sandwich. I had their classic regular size and fries with a drink and it was satisfying enough for a dinner entree. I will eat there again.

Always a good meal for the price of food. The lemonade is very delicious. Thank you for a great cheese steak sandwich.