We did the monthly wine dinner - awesome experience! Food was delicious.
First time at the Hilliard location. Haley was exceptional taking care of us. Great suggestions and great service.
My wife and I had dinner at the Carrabbas in Hilliard recently. Excellent food and drink. And exceptional customer service, in particular our server Caden. He answered all of our questions about menu items, made suggestions, our food was piping hot and our iced tea was icy cold. He was very polite and engaging. I'm 73 years-old, I remember when customer service mattered. Businesses cared if you spent your money at their establishment. Well, Caden was the consumate professional and deserves a thumbs-up for being a great part of the Carrabbas team!!
Loved the food and service. Parking: Alot of spots for parking Wheelchair accessibility: Yes
It was my daughter’s birthday, so my son decided to take us here. At first we thought they were closed, but it was close to 5pm & there just weren’t any cars in the parking lot. We walked in & there was absolutely nobody inside seated either. We were the only ones there to actually eat. It was definitely quiet. It felt a little strange I will say. Needless to say, the food didn’t take any time to get it to us & they were very on top of our drinks. I didn’t drink mine though bc the glass just didn’t look clean to me. We ordered an appetizer of some sort of bread tower that unfortunately didn’t look cooked & some mozzarella sticks that were limp & nothing special. They brought us out salads and that were alright but really looked like they had been just thrown together. Our dinner arrived & I was really bummed out bc my steak was supposed to be medium well & instead it was very well done & pretty hard to cut & chew. Plus, the veggies were covered with all this strange stuff & were spicy. Their sauce is just too spicy for me too. But I’m pretty sure that’s how real Italian sauce tastes so I can’t really complain. All 3 of us had sodas & nothing special to drink. No dessert or anything else. The bill came & I just couldn’t believe that this dinner was going to cost over $130 + tip. I guess I was expecting much better food & a much better atmosphere really. But really, for that price I would’ve been happy with just having better food. Oh & a clean glass.
Road trip from STL and had to stop for some Chicken Bryan. Yum! Hailey was very kind and attentive. Our food came out fast and hot. Thank you for having your ducks in a row! Hailey is excellent!! Kid-friendliness: Lots of kids with a relaxed environment.