This location is mismanaged and doesn’t fall in line with other Carl’s Jr restaurants. Key indicators: unsanitary conditions, untrained staff lacking supervision, terrible preparation of menu items. In essence, it feels like a location one would find in South Los Angeles, not Newport.
Food and fast service always courteous and friendly. The dining area and bathrooms are very clean.
Date: 2/27/2024 Time of day - Afternoon Order - Super Star with Cheese Combo (Small) Menu price - $10.39 Receipt price - $10.39 Tax - $.08 Paid $11.19 Good service from the cashier Wait time - less than 3 minutes The burgers were made to order and it was absolutely delicious. 2 beef patties with cheese on sesame seed buns. To include lettuce, tomato and pickles. It also comes with onions and special sauce but I wanted it without. Good presentation. It was well wrapped. French fries were fresh. Hot and nicely salted. Dining room was nice and quiet. Mop equipment was left out, must had a spill from earlier. Restaurant was clean, but it just needed a light sweep under some of the tables. Restrooms were constantly used. Parking lot is clean but a pothole seems to be growing from the recent rain near the driveway. Moderate parking. About less than 24 cars. A standalone restaurant. Will come back #youruberdriveronbreak Parking: Pothole growing near the driveway entrance. Could be because of recent rain.
Terrible service!!!!!!! We walked in and no one took our order after waiting awhile so we left. We left!
Love there burger there the best
The hamburger was delicious!!