Capriotti's Sandwich Shop

This was the worst experience I have had with a Capriottis location. The salad I ordered vs what I received was a joke. Talk about false advertising! We ordered lunch for the office on 2/14, when it was delivered, we were missing a sandwich and the salad I mentioned above was just iceberg lettuce. We called and spoke to the asst manager Hector who said he would refund both items but he only refunded the missing sandwich. I called back the next day 2/15 and he assured me we would receive our additional refund. That has yet to happen. Needless to say, we won’t be ordering from the Capriottis in Union street ever again! Very disappointed as this use to be a go to spot and the quality and customer service has gone down hill.

By far the worst chicken cheesesteak I have ever had in my life! It was my first and very last from here I will never get anything other than a turkey sub from here never ever again. Meat was tough and not chopped. I specifically asked for salt n pepper, fried onions, they must have skipped that part absolutely tasteless. I took one bite and spit it out I took a 2nd bite to be sure and yeah to the trash, I mean I didn’t think anyone could make a cheesesteak so terribly. I wish I had went with my first thought and just went to Olympics. I’m out of $10.50 and still hungry

They are an awesome professional, helpful, and inviting staff. Although, I was dashing. I used to patronize before I miraculously developed a gluten sensitivity. Blah Blah, lol. I am mad because I get a taste for a Capriottis Turkey the works. Do you guys offer sub bowls. That way, I'll buy my own bread and assemble the sub myself. Just can't beat natural ingredients. The smell of a good sub aroma in the air when you arrive. This location, I admire, so much. I will try and ask for a sub in bowl without the bread. But all the fixings. By chance, if you all consider gluten-free roll. UDIS gluten-free bread is the best. $2 to $3 extra I would pay because it is reasonable. Gluten-free is on the expensive side.

Sandwiches are always fresh and Soo good! Service is fairly quick, even on a busy day. Parking: Depending on the time of day...parking can be difficult.

Great sandwiches! Love this place.

Wanted to close early and not give my order even though ordered a hour before close

I’m a regular customer and was very startled at the behavior being displayed. The short brown skinned manager (don’t know her name) was very impolite. I told her I was missing something on my pickup order and she was talking to me in the most disrespectful way. If you don’t like your job just quit!! Though you guys food is amazing, im not even sure if I want to come back in there now.

Great food great prices super nice staff