Love this restaurant 1st choice for Italian dining when in Richmond North Yorkshire.
Ate here April 2024. We tried two Italians in Richmond and this was by far the best. Lovely service. Nice food. Really enjoyed our visit.
Went here last night for dinner with the family.. All started ok , orders taken by really sweet waitress and starters and drinks arrived soon after.. fab However we waited over an hour for our mains to come .. other diners were being served but we were just sat waiting , no food , no offer of drinks, no staff checking we were ok, empty glasses , hungry .. Eventually a man who we now presume is the manager told us it was busy, no apologies , we said the service isn’t great , he snapped back ..’ I just told you , we are busy’ Food eventually arrived , very average , overcooked , cheap ingredients, not tasty. When we settled the bill we mentioned again the disappointing wait and was told ‘ don’t lecture me.. you are not welcome back here at my restaurant’ After our exchange he was quite happy to vent his displeasure to the kitchen staff for all to hear , rather then take responsibility for his own customer service skills . Shocking service , would never go back again Why this man runs a business like that is beyond me Note, we paid the full bill as we are decent people, but begrudgingly, as the night was ruined
This is our second time here and both times we have thoroughly enjoyed it. The food is excellent, decent portion sizes and very reasonable. Great service from Danielle, who was polite and good fun. My wife had the Lasagne and I had a pasta dish, both were very tasty, the pizza's looked really tatsy as they came out, but can't comment on the actual taste as we didn't try them this time. Good atmosphere with plenty of people in the restaurant. The cutlery and plates were nice and clean and the glasses were really clen with no marks. This is our go to place in Richmond, and will be back soon with some friends. Parking: Busy around the area at night but can park in the market place for free
Friendly and attentive staff.Had pizzas and really enjoyed them
We eat here often and are never disappointed. Great food,wines and service and reasonable prices.
Our large party was offered a late reservation, which was booked well in advance, with a reminder call the day before. We were told first that this didn’t exist on arrival and that the restaurant was closed, and the service was so terrible we left without eating. What a disappointment
Visited yesterday lunchtime, Sunday 24th March. Husband had a Zizza pizza and I had chicken in a cream wine mushroom and leek sauce with veg. Both meals were excellent.
Lovely food, nice atmosphere, nice service. Thank you very much