Caffè Nero

Not the place to go if you are waiting for a train and in a rush. Service is very very slow. Quite often all seats are taken inside and if you sit out you'll get smoked out. However, coffee is good. Do click and collect if you don't plan on sitting in, it's a lot quicker.

My friend and I went in around 6pm one evening hoping to grab a drink before our next train, there was one person ahead of us and three members of staff doing what seemed to be non-important tasks. We had to wait 14 minutes to get served and even then the staff member had to ask twice what our order was. Really shocking service and won’t be getting my coffee from this store ever again.

Located directly across from the station. Calm café with good coffee and a wide selection of cake and other treats Wheelchair accessibility: Fully wheelchair accessible. No steps and wide gaps between seating

Had the best Cinnamon Swirl! The employees are extremely nice and also their Frappe Latte is amazing. Located right in front of Cambridge train station.

Incompetently managed, horrendous queues and poor staff management.

Like all Cafe Nero’s, the coffee is lackluster, and this particular location is quite dirty and unkept. Floor is filthy, seats are very old and sink in and have never been cleaned, and the tables are not bussed by staff, even during peak hours. Always empty cups and trash everywhere - you have to clean up someone else’s mess yourself, and there isn’t even a place to return it. The single bathroom is also quite dirty.

Your regular local Nero. It's up to standard but not exactly special. They can get full at peak hours though, presumably because of the convenience of being at Station Square. Really convenient place to meet up with people over a coffee though