Breezes Island Grill Restaurant & Lounge

Worst place to order food from the service sucks even when they mess up your order , food is improperly handling when being taken out when you ask them to put on gloves they give you an attitude while waiting for my order there where people also there to pick up orders the restaurant doesn’t care about online orders that’s what the young lady with glasses made is seem like they had people waiting 45 minutes just to pick up and online order. I’ve never had experienced such awful customer service in my life . When you ask to speak to a management they just get another worker to give you a big attitude and doesn’t listen to your complaints and fix them . The cook never has orders ready on time and when the online order people go to get an update they online come back with 20-25 minutes more never an actual time , I watch someone doing online delivery complain about waiting 45 minutes and the young lady at the order pickup area told him he has to wait another 20-30 very rudely and the gentleman was being very polite. This is a typical Jamaican restaurant ..bad customer service even worst when you ask to speak to management. I’m contacting department of health and filing a report for unsanitary conditions . Handling people food barehanded is disgusting and unacceptable. When also ask for someone else to take out my food with gloves they started getting very rude remind you I’m waiting in line for 15 minutes witnessing the horrible service to the delivery people I just thought it would have been a different experience for myself that’s why waited . But never ever again will I even think about ordering or going to this place . If you want horrible service go to this place .they whole staff needs to be fired especially the cook who can’t even inform the employees accurately how long an order will take to be made too many orders I guess and not a experience cook looks like . Give him some help so your customers don’t have to wait so long for their food . Give the food servers some training in sanitation requirements here in New York .. isn’t this why we have letter grades for stores.. Parking: You can’t park In front the location there isn’t any parking and the street parking is nonexistent had to park two blocks and walk to the location due to no parking in front of location Kid-friendliness: This is not a kids friendly location the music is very vulgar that they was playing in the location if you want to have your kids learning bad words bring them here . Would never bring my kids here at all because of all the issues they have at the order pick up windows people always cursing at staff about orders staff always acting very rude to them, want your kids to see adults fighting /arguing cussing bring them here .

Food is good but can lack consistency at times

Got to love Island grill, sometimes you get off work and you need a ginger beer or some pasta pasta and they always hit the stop.

Excellent Experience with Food and drinks. Service is excellent.