Bourbon Street Grill

Food wasn't cooked properly and gross

Gone to this place for 10+ years, always got served a proper portion, consistent taste!

Always get the noodles which are amazing even though on rare occasion they have no flavour, however the meat is a hit or miss. Either super good or hard and dry

I do not eat at Bourbon Streer Grill, but my older brother does once in a rare occasion. He only comes here for the chicken; however, I would advise not to eat there as I warn anyone at Masonville Mall to avoid the food court. It feels pre-cooked and microwave food just being heated from the frying pan. That is why, I do not eat at the food court at Masonville Mall besides the drinks at Starbucks (I recommend the Starbucks across the street inside Indigo Book Store or the other one near Best Buy as it is less busy there besides the one inside the mall). The food at the Rec Room for the same price is a lot better even sometimes I do not play their arcade games there. My brother had their broccoli before and taste kind of strange. WokBox across the street from the Masonville Mall beside Best Buy is a lot better, but I would advise not to buy their noodle soups. With that kind of money, I prefer going to Congee Chan restaurant not far from Costco on Wonderland Road or Thuan Kieu restaurant on Highbury Avenue. I am not risking eating anything from the food court unless you want to waste your money you work hard for and go to the washroom many times. When it comes to food at Masonville Mall. I prefer going across the busy road for Chipotle, Five Guys and a Burger or even Jack Astor’s restaurant. Everytime, I go to the food court with my brother. Often, it is bad times finding hair on his food or the food taste strange even it is not from Bourbon Street Grill. The only thing if I have to stay and eat at Masonville Mall is food from the Rec Room “The Shed”, drinks from Starbucks and Shoppers Drug Mart. I only buy Reign, Monster Celsius energy drinks from Shoppers Drug Mart. There are many better food out there than the food court at the mall. If I were you, I would advice to find better options, and avoid food poisoning including not wasting hours of your life for your money you work hard for and how you spend it. Wisely choose what you eat and pay for because the food quality at the mall is mediocre. I would rather cross the street from the mall and have a burrito from Chipotle along with a drink from Starbucks inside Indigo Book Store plus a nice hamburger at Five Guys and a Burger.

Reasonable food, bad service.

I asked for spicy chicken, but they gave me sweet chicken. When I reported this, they were unwilling to apologize or replace the dish. I returned the food.

Always fresh

Service was quick and sharp as usual. The food was okay. The little tab on the takeout box broke after I tried to close it. Be careful of how easy the tab can break.

I don't feel like there's as much food as there used to be.