Bonchon Towson

Just close instead of ruining the good name of Bon Shon!! I knew when i walked in that it was going to be a bad experience and it was food bland items not available customer service seemed uninterested in being there or caring. The Pasadena location or Ellicott city location will definitely be the better option vs wasting your time and patronage at this location dealing with newly minted adults.

Shrinkflation much? Good luck staying open with the product you are selling. Oh no! I will never go to a bonchon again. And I won’t waste my time providing feedback on the bonchon website. The stop size change is laughable. Goodluck going bankrupt.

Please read the negative reviews and believe them. I went in here with my 3 sisters for dinner. It was nothing like the bonchon in Ellicott city. PLEASE DO NOT WASTE YOUR MONEY HERE! GO TO ELLICOTT CITY! It looked like it was teenagers running the place the tables were dirty, they had crumbs all over their mouth. the bathroom was nasty. They gave my sister the wrong order of chicken and didn’t apologize. They gave my other sister the correct dish but the chicken and rice had mushrooms in it ! they didn’t even clean the area to cook new food. we told them we were allergic to the mushrooms the girl didn’t even have the decency to apologize and to provide quality customer service. I ordered tacos for my table. They gave me tacos filled with 1 cup of coleslaw & a teaspoon of nasty chicken . The same burnt up chicken that was in the chicken fried rice. I told the manager I was disappointed and that I never complain about food often and that the tacos was not even worth paying for them. She literally looked at the tacos and then looked at me and said absolutely nothing . It was honestly so bizarre and creepy. Please don’t go here go to Ellicott city where they have a bar crispy chicken and full tacos and good service.

Wings were great , love the new yangnyeom sauce. Pickled raddish could be better .. it tastes so bad … unfriendly , unwelcoming staff on a Sunday morning ! -.- need to learn some Customer service 101 basic skills there tsktsk

I wanted to order some wings it’s Saturday evening and it’s 10:30 I arrived. The workers said we’re not making no more food all we have is 4 drums and 4 tenders. Why is this customer service so bad. I wish to pursue legal actions for this matter. Everything here is crazy high the least they can do is have good customer service. Very unprofessional not polite at all. I want to speak with the ceo on the people he hire. It’s ridiculous.

Tried for the first time wings were good Kimchi coleslaw was great

Whoever was working today, 1/24/24 at 1:00 PM needs a raise because they put their whole heart in these wings and fries I saw two guys and one girl working there but there could have been possibly more people back there I just probably didn’t see! But SOO good and crispy