Bojangles

We brought our family (with two young t children) and it was busy, but Monica seemed to be completely on top of it. We had a big order, and she made sure everything was made correctly, and that everything got to us. During all of this, a customer had a conflict with their order, and Monica took lead and resolved it. I’m not sure if she is a manager, but if she isn’t, this is the type of person I would hire to manage my business. Thank you for hiring such attentive, friendly, and caring staff.

Mediocre fast food experience. I got 4 Bo rounds in my order, my large drink order added to my Dinner combo was a Medium…And it was 80% ice. Legitimately next to no liquid. Indoor seating seemed nice. Staff seemed pretty overwhelmed and behind…They could probably use some more help, so that customer service isn’t so rushed. But that’s fast food for ya.

Very unprofessional company. Bojangles is always good, this is the worst bojangles ! They need some people with age on them, or mature adults because it seems like 16,17& 18 year olds run this bojangles. Unprofessional, just stand around - always running out of something and they don't know what to do when they are out of something, charged me for 2 large drinks and gave me regulars.

Love their food

Foods delicious as always. Store looks clean from outside and drive thru. But man I am seriously unhappy with how poorly trained some employees are. I was asked to pull into parking spot after paying for my order in drive thru (which is already not fun) but I complied and pulled aside. I sat for a few minutes looking in my rear view mirror, only to see an employee walk out to the next car that had to pull aside and hand them a bag of food. They took it and inspected for awhile after the employee left and when the employee returned, the customers returned the food back to the employee, saying it wasn’t their food. The employee then proceeded to walk to my car with same bag of food and asked me what I ordered. There’s so many things wrong with that. Customers shouldn’t be handling other customers food. I have no way to confirm if they tampered with it. And if the customer is asking me what I ordered, why would they not ask them the same question before even handing them the food. It’s just a really poor reflection of training in the food service industry.