Charlie was absolutely fantastic! So attentive to our party and nothing was to much trouble. Thanks for a great experience
Amazing service from Charly Benton, will defo come again.
Fast service lovely and polite at bloom Newcastle
Absolutely brilliant!!!! Lovely food! Staff very attentive (especially Charlie) definitely coming back!
Had a lovely brunch here. The service was wonderful and Charly went above and beyond for me. Thank you x
TL;DR: Would not recommend to anyone with sensory processing issues. Food was pretty good but the environment was unbearably loud and uncomfortable for a meal - even wearing Loop earplugs I found it too loud; the DJ even turned the music up at one point - completely unnecessary for such a small bar! Bar was a mess with litter, cleaning products and blue roll (at least 4 rolls on there - why?!) in the spaces where drinks were being made. Lacking professionalism and attention to detail. Overall disappointing experience considering all the positive reviews.
Nice staff good cocktails Kid-friendliness: The staff is great and the atmosphere also is chill Wheelchair accessibility: Easy access
Drinks are nice, but service is very slow. Over half an hour after arrival before our 1st drinks arrived and then trying to order more it’s difficult as you have to get the staff attention. Not much customer service at all
Myself and boyfriend went last night for my birthday meal. What a disappointment. The pizza was disgusting, bland cheese on top of really string tasting sauce. I've never had anything like it. The waitress (Beth) was incredibly rude. She never once smiled, brought the wrong drink then never came to ask if the food was OK or if we needed anything so I had to go to the bar to get more. She literally had 5 people in total including us to look after and still messed up. She seemed actually annoyed that we were even there.We were also seated next to the door so it was cold as staff were coming and going. The kitchen staff spent the majority of the time stood at the bar chatting to the bar staff. We even had to go up to the bar to get the bill. We absolutely will not be returning. I spent many years working as a cocktail waitress and seriously expected a lot more from this place. The only saving grace was the rest of the food we ordered was edible.