BJ's Restaurant & Brewhouse

Waiter was nice, polite, and efficient Parking: Parking was good

My wife and I had an excellent experience as we enjoyed a B.J. brewed craft beer as we sat at the bar enjoying salad and pizza. Every encounter, whether it was from a server, the manager, food runners, or Bartender (Jordon) was attentive, engaging, and friendly. Exactly why I would recommend and visit again. Vegetarian options: Very limited

Jordan is a great bartender he signed us up for the loyalty program and recommended a fantastic beer the zany zitrus hazy ipa

My latest review. My wife went with my youngest, and they waited over an hour for their food. Mind you, they have their system where you order the food with a tablet, and it goes back to the kitchen right away. Over an hour or so later, the waiter came by to tell her that their system went out, but the orders are in the system. No managers came by to check on the patrons, the waiter did not come by to get refills, or check on drinks. If you look at my review from five years ago; it's on par for their service. Nothing was discounted. Nothing was comped. Nothing was done to compensate for the long wait. My wife could have left if they were given a warning of the issue right away. It shouldn't take an hour to let customers know there was an issue with the kitchen. My wife wrote to the business to let them know what happened. We got a generic, "oh we'll use this as a learning experience." If the managers were present, they would have handled this, but they weren't. IF they were present, this wouldn't be a learning lesson on how to deal with a kitchen issue like this. People have expectations for how long a meal should take, and this did not meet that whatsoever at all. They offered a gift card, but that wasn't our intent for the message to them. Because management was non-existent, they lost out on a lot of future business from customers to rake in money for that night. There is a reason why we didn't show up here in five years, I don't see how they are still in business. Review from 5 years ago: I have mixed feelings about this place. The first time we came it was awesome, and it's been a roller coaster of consistency here from food to service. I'm glad they dropped their app that would basically allow you to cut in front of the line if you used it to reserve your spot. The last visit, the waiter had his tablet to put our order in and it was quick but we had a hard time finding him to get refills on drinks. I'm not a fan of restaurants that just take your order and you then have to look for them to pay for your bill or get additional drinks. We'll eat here if we are in a pinch but it's not on the list of places to hit up on our dine out night. We've hit here with much more frequency the last three months and I just wish it was more consistent across the board.

Always happy to come in when Jordan, Ava or Patrick are working!

Great place to meet friends and share some good food..

Come here often for Monday Happy Hour. Jordan is always prompt and friendly, and the food is always great!