Big Wa Chinese Restaurant

Customer service always excellent! Food is always fresh & delicious!

Fast, friendly, and amazing food. Loved the orange chicken I got and crab puffs!

My favorite restaurant locally. Food is great and so is the wait staff

Disgusted. Today we went to my daughters favorite restaurant, Big Wa. For context, we go fairly often, and my 6 year old daughter chose Big Wa for her birthday dinner the past 3 years. We have eaten Big Wa for Christmas dinner for the past 6 years. We have always tipped large (30%+) as the service is usually great, and food good. However today is the reason we will not be going back. We went with our in-laws from Mexico and children for a party total of 6. We ordered quite a bit of food for us 6. Teriyaki beef on stick, orange chicken, two orders of chicken fried rice, Chicken with vegetables, large egg drop soup, crab puffs, and Beef Lo Mein. Our order came in parts. It was obvious they were a bit behind due to being busy. We received most our food but wanted on beef lo mein and chicken with vegetables. Durring this wait, we had to ask 3 times politely for chilkj sauce and refill on our drinks, with the last time having to get up and get the attention of the cashier. When our chicken with vegetables and beef lo mein finally came out, we began on those plates. About halfway into the beef lo mein, I found a dead FLY, cooked into the beef lo mein noodles. I lost my appetite. I let them know, and none of my family at that point wanted to eat any longer. We got about halfway done with our food, but after a dead fly being nearly eaten, and obviously consuming food that could have contained more insect contaminated flavoring, we were done. I've been nauseous since, although I traditionally have an iron stomach. To Big Wa's credit they apologized, and took the lo mein off the bill, along with an additional 15%. Unfortunately they lost what was a loyal customer. Please check your food carefully if you eat here. Don't experience what we did.

I was very impressed very tasty definitely my favorite in arizona

The food was good some parts of the the rice was dry/ over cooked. My daughter did not like the orange chicken she said it was too sweet. We will be eating there again

Bland don't order the meat on stick shrimp fried rice was very disappointing