Ben's Soft Pretzels-Grandscape

Went in the middle of the day and asked them for a cinnamon sugar pretzel. They had just freshly made one and suggested a dip. It was delicious. 10/10 must try again!

Congealed cheese and pepperoni that falls off. Lukewarm pretzels. Pretty mediocre.

Pretzel was fresh especially considering we showed up close to closing time, the young lady working was super sweet.

As the name implies their pretzels are SOFT and are in my opinion the BEST! I absolutely love a soft and delicious pretzel and this place is one of the best that I have tasted in the area. I am very happy to have found this place! Their pretzels are made fresh, daily right in front of your eyes! I have referred quite a few of my friends to this place and none were ever disappointed! One of my friends bought two pretzels, one for herself and one for her husband and ended up "accidentally" eating his as well! Needless to say she had to go back and get another one for her husband. When she told me about it all she could say was, "they were so soft"! They are that good! On a recent visit my husband and I were more than impressed with the level of service we received. The folks here are always friendly, welcoming and accommodating! I don’t like a lot of salt or butter on my food. Most pretzel places I have visited don’t want to make a fresh pretzel to accommodate my food restrictions. However, when I ask Thomas who was helping us, about getting a pretzel made without the butter and salt he did not give me a hard time. He told me how long it would take to bake and even brought it out to me when it was done. The pretzel was soft and fluffy as usual, very delicious! My husband also enjoyed his Dutch Almond Pretzel as well. This place is and will be our go to spot for soft pretzels.

MY ISSUE IS…WE NEED MORE OF BEN’S IN DFW!!! I love this place. Everyone is always polite and welcoming. The quality of pretzels are lovely. The flavor is delicious!

The food was terrible ordered a hotdog and cheese pizza I’m use to all the other bens spots only using mozzarella cheese not mixed with cheddar and the dough wasn’t cooked all the the way. Not to mention I’m sure woman making the pizza dropped her glove on the floor picked it up just to shake it off and reuse it I don’t want a complimentary next time pizza , a refund would be nice

Walked in for the first time after being recommended the place and were immediately greeted with the nicest people who explained all the pretzel options and helped us pick the perfect ones to try. Really good pretzels and exceptional customer service. I would recommend visiting!

The owner was very gracious. The young guys working were friendly & helpful. They wanted to make sure we had the freshest pretzels & they handed them to us out of oven. So good! Fluffier & better than Auntie Anne's. Yum!

Pretzels were not good. Cheese was cold. Charged us for water and waited 10 minutes to give us our pretzels once we asked about them.

Buncha trash workers here, 20 min wait for hotdog and they burnt it. Playing nasty rap with cuss words. Will likely close with these trash employees