Benihana

Amazing experience! My first time here and it’s so good! Coming back again! Eddy or Edgar gave us the best experience ‼️

This is the worst Benihana location you could ever go to. If I could leave negative stars I would. They allow people to eat off the shared grill as the chef is preparing the food. This is extremely unsanitary! When I brought the situation to the managers attention he was not accommodating at all. I had to argue with him to take the food off my bill, but I ended up still having to pay a portion, even though I was leaving with no food. I did not even get a chance to eat anything. The staff are racist and rude! I was so ready to leave, but I had to wait 20 minutes for valet to take my ticket because the man was at the bar. He came out to take my ticket with a large glass of beer in his hand and was speeding when he brought my car to the front. Overall a horrible experience! I would not recommend this location.

About a month ago, I made reservations for 12 at 6:00 P.M. While making the reservation, we were informed that our group would be split between two tables which was fine with us. When we arrived on time for our reservation, we were told our table was not ready so we waited for about 30 minutes in a packed waiting room. I asked the host staff if they knew when our table would be ready and I was told, “you have to wait for the group before you to finish eating and they’re not done.”. That’s fine, a little strange that we have to wait so long for reservations we made, but it’s a Saturday, I get it’s busy. We were seated a few minutes later. When we arrived to our two tables we were told that we would have to split up in one group of eight and one group of three and sit alongside other groups because “they were so busy”. This was a big surprise to us, we had never been informed of this “policy” prior and we had specifically reserved two tables a month in advance, so we requested a manager to try to clarify things. The manager essentially said we had no option. He said when we make a reservation we reserve the “time, not the tables”. We either had to accommodate them or leave. My group, obviously confused and upset, had many questions. The manager had zero good answers. When someone sets a reservation for two tables, one month in advance, then the expectation is set that our reservation time will be honored and our seating arrangements will be honored. Really disappointed that me and my best friends’ birthday evening started off this way. We just went over to RA Sushi and got seated in a couple minutes and had a great time. Skip this Benihana.

Justin was our Server. This was my first time at Benihana, I was with a group celebrating a birthday. He made sure to go over the menu and was super helpful when it came to cutting our cake and making sure we had everything we needed.

Benihana is always a fantastic experience and this location is no different. We came here for New Year’s Ever dinner before a concert and left with full stomachs and a nice buzz from the hot sake we ordered. The food is both healthy and deliciously the service is outstanding and the atmosphere is very lively. The hibachi chefs are quite enthusiastic and entertaining and make the entire experience wonderful. Highly recommended.