Ratings of Baskin-Robbins

google
Google
4.1
(59 Reviews)
yelp
Yelp
3.4
(17 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

5125 W Goshen Ave
Visalia, CA 93291
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Sunday
11:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
this will be on the the list of plces to shut down eventually the employees in the evening are very rude and do not want to do the basics of their job which is to serve ice cream. they refused to open anymore cones even though they do no close for multiple hours and force you to get cups. they make you not welcome. Avoid this place and just buy a tub at the grocery store.
google
Feb 2024
Environment here was very gloomy, not usual upbeat feel you expect from an ice cream place. Attendee was rushful after a minute of choosing one ice cream for a large family and there was maybe one other customer in line that walked in. For the price you could've got a better experience and scoop of icecream somewhere else.
google
Dec 2023
I asked for three two scoops of the same flavors and whoever helped me got that most basic thing wrong even though I told her three times
google
Nov 2023
Probably the worst Baskin robins I’ve ever been to. I went in on a Saturday night there were two employees working and 3 people in front of us. The service was extremely slow. We were probably in there waiting for a good 20 minutes before they even took our order. The employee that helped us was very unenthusiastic about her job it was obvious not sure if she was having a bad day but when it was time for us to order she just starred at us not even a greeting a smile nothing. They were also out of a lot of flavors. Overall I was very disappointed with my experience as I have had nothing but good experiences at many Baskin robins locations.
google
Oct 2023
Nice place. It’s a brand that is recognized
google
Jun 2023
We looked online to see the flavors they had. We saw some real interesting flavors we wanted to try. After driving to this location found out they did not have any of the ones we picked out on their site. Waste of time and gas. Just go to Save Mart next door. Save Mart has more then 31 flavors. Sad a simple ice cream place with only 31 items to sell and can't hold up.
google
Mar 2023
Great customer service! Clean most of time. Can be busy should hire a couple more workers. Seems always short of staff, not enough workers in morning or evening… employees need more help but overall great service.
google
Mar 2022
Customer services is very minimal at best. Service is slow. Job seems to be hard for the workers?

Frequently Asked Questions

What is Baskin-Robbins' rating?
Baskin-Robbins is rated an average of 3.9/5 stars across various online platforms.