Friendly and good staff. But, I got my banana split icecream mixed up. I requested for 2 vanilla + 1 strawberry scoops, and specifically said twice to ensure chocolate is substituted with vanilla, but I got 2 vanilla + 1 chocolate. I do not like chocolate flavored icecream, hence I specifically requested twice not to include chocolate that comes with the banana split. I got it to-go, so I found the mistake only after coming home. Vanilla icecream was great though. Should my review be recommended ? NO. Because, I am a regular to Braum's and I tried this place only after 10:30 p.m, so I should account for the fatigue of the staff's long day probably.
My son and I visited this location a few moments ago. There was a line when we entered; most people were there for the Dunkin Donuts coffee. We waited patiently to select our ice cream while they continued to serve other customers who arrived after us (while also engaging in pointless banter with those customers). When another customer who entered after us went to make his order, he stopped and said, “Oh, no. I think they were here first.” I told them that we had waited for a while but planned to take our business elsewhere. Although the location is convenient, we won’t be returning to this Baskin-Robbins because of today’s experience.
This is the first time I've been to a combination Baskin-Robbins and Duncan Donuts, and I'm impressed. I enjoyed the breakfast sandwich and some ice cream. It makes a great brunch. The staff was very friendly and helpful. Parking: Easy parking
Nice folks, clean, loved the Milk shakes, but 10.00 for a medium shake is high.
I've never been a fan of their ice cream. Service was good
No clear place to start a line. People were cutting others in line
Ordered on Door Dash. 4/5 items were sent incorrect. Some items we asked for no nuts, and they still put them on, and they weren't eaten due to allergies. The ice-cream quart was the wrong flavor. Spent a lot of money for an order to be entirely wrong. Doordash compensated us 1/6 of the price.