Baskin-Robbins

I was completely ignored for over 5 minutes, even as employees walked past the window multiple times. Finally, when a car pulled up behind me, they answered him and opened the door window. The lady, named Hannah, asked for $4.50, but I explained that I had been waiting to be served. Instead of addressing the issue, Hannah accused me of riding by the menu with an attitude. Let me pause here—when it comes to ordering food, we all know to stop at the menu to place our orders, so why wouldn't I? Hannah's attitude was extremely unpleasant, even when I simply asked for the manager's number. Though I didn't call, I filled out a complaint form with corporate to address this problem as soon as possible. Keep in mind, I waited for 5 minutes and was treated as if I were in the wrong. Dealing with Hannah's attitude was heartbreaking, especially with a sad 2-year-old in tow. If the owner sees this, please contact me. I need to speak with you and show you the full video of my experience. Hannah's behavior is unacceptable and should be addressed at all levels of this company.

Great icecream

Had a milkshake made and it was like water showed it to the one who made it and he just said it's still a milkshake.

One sugar free selection. Empty. Said it was too frozen to pull a new one out.