Ratings of Baskin-Robbins

google
Google
2.9
(89 Reviews)
yelp
Yelp
2.2
(6 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

5614 US Hwy 98 N
Lakeland, FL 33809
Monday
5:00 AM - 10:00 PM
Tuesday
5:00 AM - 10:00 PM
Wednesday
5:00 AM - 10:00 PM
Thursday
5:00 AM - 10:00 PM
Friday
5:00 AM - 10:00 PM
Saturday
5:00 AM - 10:00 PM
Sunday
5:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
Went here this evening at around 9:20, we pull up to where you order around back and there's about 5-6 employees smoking weed, and swearing at each other like they were at some college frat party. They see us pull up and two go back inside and take our order, we then pay and get the card back and it reeks of weed. After we get handed our ice cream the lady starts walking to the back, to continue smoking weed. Do better. I understand we're in a hiring shortage at this moment, but that does not excuse this. I hope you check the cameras of this evening and get proper management in this location. How disgusting being served food with the same hands that were sharing a joint. Disgusting.
google
Sep 2023
Whomever is in charge of ordering please rake note to the fact your ALWAYS out of Chai.
google
Jul 2023
Very bad service. The staff is disrespectful. I’ve been there 2 times and I’m not going again.
google
Jul 2023
Ordered through Uber and they did not fill the order completely. I called and they said they did not make the missing item and give it to the Uber driver. Next time they should pay attention to the order.
google
Jul 2023
Baskin Robbins they're always canceling my order because even tho what I order is on the menu they say they canceled because they don't hv some items ok once or twice is ok but it's evreytime I order from them. But I found another place so I won't be ordering from them anymore. They're to annoying.
google
Jul 2023
Very poor customer service. The girls working took their time to assist. Only 4 jugs of ice cream in the counter. Already closing way before nine. We understood it closed at 10:00 pm per Goggle.
google
Jun 2023
Fruit flies covering the doughnuts, which they continued to serve through the drive through window. Tabletops full of crumbs. No management on duty. Clearly not interested in health codes, or rectifying the issue when brought to their attention. Poor customer service.
google
Jun 2023
The two girls from the night shift refuse to make the orders, they make the orders with missing ingredients, they are very rude, if they don't like their work, they shouldn't go to their shift, I've been several times and the result is the same with the same two girls.
google
May 2023
Had to pay $10 for 3 scoops the size of gulf balls

Frequently Asked Questions

What is Baskin-Robbins' rating?
Baskin-Robbins is rated an average of 2.9/5 stars across various online platforms.