Ratings of Baskin-Robbins

google
Google
4.2
(130 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

7056 Archibald Ave
Eastvale, CA 92880
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Sunday
11:00 AM - 10:00 PM

Recent Reviews

google
Aug 2024
Gooood icecream yum
google
Jun 2024
Im finding it a bit ridiculous because this is one of the only locations that gets very busy in the evenings sometimes the line is to the door and there’s always only 2 people working. They always look super stressed out and overworked. I’ve been to this location with my daughter 3 times in the last 2 weeks and it’s happened everytime. One of the times there was a difficult customer as well so there was only one person handling the line of people while the other was dealing with the complaints.
google
Jun 2024
I order two layered sundaes from here through DoorDash and it looked nothing like the picture (false advertising) . It legit had the smallest two half little scoops of ice cream (pictures don’t do Justice) I’ve ordered this specific item before and it’s always filled to the top , but this time they got stingy since they knew it was a DoorDash order . Also I paid $26 for both which is ridiculous. And when I tried calling them to make a complaint their phone was disconnected.
google
May 2024
People were nice and the ice cream was good The bathroom however looks like it hasn't been cleaned in a bit. The urinal is disgusting, there's a layer of dirt and dust on the toilet paper holder and splatter on the toilet.
google
Nov 2023
Staff was okay but the amount of ice-cream i got was ridiculous. I paid for double scoop and I got single scoop worth. This is 7 dollars…. Usually the staff will try to give you a decent scoop to make it look plentiful. Feels like 2 small scoops to me.
google
Nov 2023
Never come again. The portion of ice cream given by the clerk was very small,my grandson was unhappy.
google
Nov 2023
Emily prepared an awesome strawberry milkshake with a friendly smile and great customer service
google
Nov 2022
I got some toppings on my cookies and cream and they game me toe nails. Yum
google
Nov 2022
I used to come here all the time with my niece and it was wonderful. I would always purchase our ice cream cakes for our family events from here too. I moved away for a few years and recently moved back and came back here to get an ice cream cake for my niece's birthday. The vibe and service has completely changed. They hired kids who you can tell hate being there because they were unhelpful, unfriendly, and rude. I came in on Saturday, October 1 at 3:30pm. They was a line of customers and one of the employees was just standing behind the counter ignoring customers. I waited in line, picked an ice cream cake and took it to the counter to pay. I asked if they could write "happy birthday" on the cake and she said no. I then asked if I could pay for the cake and someone else would come to pick it up in a hour (because it was a gift for her). She said no. Well, I won't be coming back here anymore. We went to Cold Stone and they were so helpful and wonderful! Got am ice cream cake ordered and will continue going to Cold Stone instead.
google
Nov 2022
I ordered a mangonada from there at near around 9:00 oclock tonight. I literally would have been in the hospital if i drank this drink. The utter disrespect and disregard for human safety here is unreal. The little special ed girl who made it had to pull out a instruction book to make it. And she dumped 90 percent chamoy in it literally took to sips and threw it in the trash when i got home. Would have given me health issues gaurantee. Stay away from this place
google
Nov 2022
Very good
google
Nov 2022
I went to Baskin Robbins last night to order ice cream for my family and the staff was very professional. Even though I had a big order they were very patient with me because I had to read a long text for the order to make sure everything was correct. They made my experience frustration free. They even made the time to label everything.
google
Nov 2022
Well there was a employee. I was going to buy a ice cream. When he just pushed me out of the refrigerator very. Unprofessional. Long hair with a beard. Even my grandson said is he here to day. I do not want to go into this place. Let's see okay. Know he is not here
google
Nov 2021
I loved their customer service! The ice cream is good too. The servings are great and it’s close to home. This is definitely our go to spot when we crave ice cream and too lazy to drive too far.
google
Nov 2021
Fast service, very nice staff, very helpful

Frequently Asked Questions

What is Baskin-Robbins' rating?
Baskin-Robbins is rated an average of 4.2/5 stars across various online platforms.