Baskin-Robbins

I love Baskin Robbins ice cream and spend a lot of money there considering I have a big family. The other night there were just 5 of us but I still spent a good 40 dollars. Three out of five ice cream cups had long hairs in them it was disgusting. All of the workers had long hair no one had on a hair net. We didn't all pick the same flavor but seemed to have hair in our dipped cone cups anyway. I did inform the workers but it seemed like a joke to them. This is the kind of unsanitary procedures that cause a business to get a real bad reputation. No one wants to fail a health inspection.

When their hours say they close at 10 but they’re closed at 9:30 and employees look at you through the window. Update your hours. Edited to Add: EEWW! I came in and one of the shorter girls was wearing a braided, thread bracelet (black). She was attaching plastic covers to the top of the ice cream to hold the tubs down. But her bracelet threads were dragging all over the top of the ice cream! No gloves, nothing. If her bracelet is that loose and made of fabric, that means it gets wet when she sweats, washes her hand, and even absorbs germs from the bathroom. And now it’s touching all the ice cream every time she attaches a lid. Bacteria all over your ice cream. Super dirty!

I love pulling up to Baskin-Robbins 15 minutes before they close and the doors are locked. Good job guys.

The cookies and cream did not taste correct, it tasted like a mix of the bubble gum flavor and birthday cake flavors. And most other flavors have different flavors, my guess is they store the flavors next to each other and they start to taste stale.

Always friendly and attentive.

The girls running this place at night should not be working here. You've been here two times now and gotten the same terrible service. You feel rushed. You feel like you have inconvenienced them being there face work with an attitude. They are on their phone while you're deciding. When we left my 10-year-old daughter said I can't believe that you tipped them. That's pretty bad when she realizes it and I didn't even have to say anything.

They were very patient with my kids.

Very good ice cream! The service was great everyone was very friendly