Ratings of Baskin-Robbins

google
Google
3.6
(91 Reviews)

Happy Hours & Specials

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Location & Hours

Colorful ice cream parlor chain known for its many flavors plus sorbet & yogurt.

2823 Western Ave
Amarillo, TX 79109
Monday
6:00 AM - 9:00 PM
Tuesday
6:00 AM - 9:00 PM
Wednesday
6:00 AM - 9:00 PM
Thursday
6:00 AM - 9:00 PM
Friday
6:00 AM - 9:00 PM
Saturday
6:00 AM - 9:00 PM
Sunday
6:00 AM - 9:00 PM

Recent Reviews

google
Oct 2024
They were out of key ingredients for cold items.
google
Dec 2023
This is my second and LAST time ordering through Uber Eats! I ordered prepacked quarts both times. This time, I ordered 4 Mint Chocolate Chip and this is what I received. I will not order from here again.
google
Oct 2023
Friendly staff. One girl was training new staff and she managed to take care of us well, and teach her recruit well.
google
Oct 2023
I ordered from here three times in a row tonight through uber eats trying to get butter pecan ice cream. They kept sending pralines n cream each time. The driver even ask them the last time if they were sure it was butter pecan and they said yes. Out three different tips also because it wasn't the drivers fault
google
Oct 2023
Basking Robbins is number 1#. So put the pedal to the metal and keep on trucking
google
Oct 2022
Said they were open until, but they locked the doors right after 8 and were laughing when I tried to open doors. We traveled from our of town and won't be stopping here ever again
google
Oct 2022
Every time we come here there is some sort of problem with the employees. This time they couldn't give me a quart of the ice cream I get every time I go. Made it sound like it was an issue if not having the right tub to put it in, but was extremely rude about it and refused to help us out in any way or just simply use different bowls/tubs to do the exact same thing. Something that is on the menu. Just a continuing ongoing management problem that they don't seem able to fix. Didn't get my business today and will not any longer in the future. Update: went to the one off of Soncy and they were WONDERFUL, did exactly what the other store wouldn't do for us and had great customer service as well.
google
Oct 2022
Was supposed to be open until 9pm but the had the doors locked right after 8pm
google
Oct 2021
Must be poor management. No longer have cookies or brownies, were out of bananas, then we try to order sundaes they were out of strawberry ice cream. So I ask if they can just use vanilla ice cream, and add the strawberry toppings and they tell me they don’t have that either. 🤦🏻‍♀️ They also weren’t very friendly, and then at the end when we went to get the order they gave us the fudge sundae we ordered but forget to give me my ice cram cone.
google
Oct 2021
Didn’t have any waffles cones :/
google
Oct 2021
Baskin Robbins did a great custom ice cream cake ordered online and easily picked up in drive-thru. Also had a pretty good cold brew with sweet cold foam from the combined Dunkin’ while there.
google
Oct 2020
Love there ice cream cakes an ice cream will return thank u
google
Oct 2020
Great Lattes! I got the iced sugar free vanilla late with skimmed milk and it was excellent. Just the way I like it. Had just the right amount of vanilla and cream. They should always be made like this.
google
Oct 2020
Poor customer service, inappropriate music Blaring and they didn't know how to make a simple sundae... 😠
google
Oct 2020
Made my wedding cake. Excellent service and communication. Thank you so much. The cake looked and tasted amazing!

Frequently Asked Questions

What is Baskin-Robbins' rating?
Baskin-Robbins is rated an average of 3.6/5 stars across various online platforms.