A&W Canada

Parking: 20

I don't waste my time making these reviews...even though I've been extremely unsatisfied and disappointed with the service at countless fast food outlets...mostly because I don't know if the owner of these establishments actually read these. But this is something that I feel I have to convey. I just visited the drive through at the St James A&W. And even though the onion rings that I got were cold....I was pleasantly pleased to converse with a person in which english was their first language. And most of all it was nice to see a smiling courteous friendly face!

I ordered food through Uber eats today morning 6.45 am, and I went through drive through for pic up. But the guy was over there told me to come inside but there was no rush inside the store or in the drive through, I told him just hand over the food through the drive through.because of that he purposely didn’t gave the food and make me wait there for atleast 5 minutes and the best part was he had the burgers in his hand and it’s supposed to be ready 10 minutes back. This was not a good customer service experience and thanks to him to spoil my whole day

Ok. I don't write reviews too often. But tonight's experience at A W was really lacking professionalism and hospitality. I ordered a combo, very hungry, from Uber Eats. What I got was two burgers that had nothing on them whatsoever, no veggies, no mayo, no ketchup. I called the store, the owner picked up the phone. He offered to replace ONE of the TWO burgers that were wrong whilst claiming that it was me who made the error. My receipt was clearly in my favour even after coming to the store, showing them the burger, and simply asking for the burgers to be replaced, not refunded. Simply just to make it right. The owner refused and instructed his staff to be rude and condescending. Just make it right, move on. It's really simple.

Nice place. My favorite is spicy chicken habanero