Credit system was down. Paid cash. Then manager showed up and started repeatedly bereting his employee if we has paid in front of the store. Repeatedly claimed we had not paid. Extremely rude. Didn't even apologize.
This is the best quality A&W that I have experienced. I've been coming here for breakfast for many years. It's usually the same woman with kind eyes. No one has ever given me a bad time. There is always a nice smile. The food is the best of the near by restaurants which is ironic because it's sold out of a gas station. If I had to struggle to think of something that's not good I would have to say that I don't like the automated greeting, it's loud and I never had to wait more than a few seconds anyway. I felt compelled to write this because I read someone whining about service. You have good people. If you have bad people, I have never met them. This is making me hungry. I'm coming for breakfast now.
Unforgettable experience. The server who took my order was extremely rude. She was calling another colleague of hers stupid to the chef and complaining in front of my presence. Then she packaged my food and threw it on the counter causing the package to get damaged. A&W needs to take serious action as her behaviour is unacceptable and has left a negative experience which I will never return.