I'm very disappointed. I traveled so far, and the only option was cash only. Cashier didn't have knowledge of food ítems. Never go back at all
Im pregnant and was having an INTENSE craving for the pretzel and cheese. I ordered 2 salted pretzels and 2 pretzels bites with 6 cheese sauces…..YES I LOVE CHEESE! They sent 1 drink, 1 pretzel dog, 1 unsalted dry pretzel and NO CHEESE!!!! I’m beyond upset and am literally crying over this… I know it’s the hormones but why screw it up soo badly and make me wait for this order when they could just canceled the order!!!!! And if they really wanted to screw up my order they could’ve tossed in at least 1cheese sauce !!! Just one would’ve been enough for me to at least enjoy that nasty unsalted pretzel……and then these people have the audacity to complain that don’t get paid enough!!! It’s because of dumb employees like this you ruin it for everyone!!!!
Visited just before closing on the 8th January. Staff were incredibly friendly. Pretzels tasted amazing too.
I work at another store in the mall and decided to go to Auntie Anne's to eat. The kid behind the counter was very rude if I witnessed anyone at my store treat a customer the way he did I would have sent him home. Audible huffs and puffs because no one knew how to take a upside payment. Because no one knew how to take a payment through upside I had to go through Google pay which at this point the cashier was being so rude and disrespectful I just said screw it and went to Wendy's instead where I was treated with respect and taken care of without attitude. My advice teach the kid customer service skills or keep him off the register.
How can you miss an entire bucket of Pretzel nuggets on an order??
The pretzels were good but the staff had a horrible attitude. I will not be coming back!
The 2 employees working there on 7/26/2023 were very polite and professional. They were nice, and the pretzels were great!
The pretzel bites were good. The staff sucked