Sushi Axiom

I've frequented Sushi Axiom for its lively atmosphere and great happy hour deals, but my recent experience has left me deeply disappointed. During what should have been a pleasant meal, I was unexpectedly struck on the head by a cocktail shaker thrown into the air, causing liquor and water to spill on me and glass to break. Despite the severity of the situation, the manager's response was shockingly inadequate. Instead of showing concern for my well-being, he seemed more preoccupied with ensuring I paid for my meal. The waiter responsible for the accident showed little empathy, merely offering a replacement roll without acknowledging the harm caused. The manager's dismissive attitude and lack of empathy were appalling. He minimized the seriousness of the incident and questioned my request for compensation, even though my safety had been compromised. Offering only a meager $10 discount as recompense was insulting. To make matters worse, the manager's abrupt handling of the situation made me feel unwelcome and undeserving of fair treatment. It's disheartening to see a restaurant I once enjoyed fail to prioritize customer safety and comfort. In conclusion, based on my recent experience, I cannot recommend Sushi Axiom to others. It's clear that the management lacks the professionalism and empathy needed to handle unexpected situations with care. I urge potential patrons to seek out establishments that value customer well-being above all else.

Jehimy tastic

Sushi Axiom in Dallas is a win-win! Super fresh fish makes the sushi divine, and their cocktails are creative and delicious. Shoutout to Zach and John at the bar, whose expertise took our drinks (and our night) to the next level!

Had the tuna tower. I’ve had it a hundred times. Today it was horrible. I usually can taste the layers but today all I tasted was salt. Yuk!

Been here twice and both times I was amazed by the taste of the sushi. The Trinity and 7th street sushi were fire!

Beautiful space! I had the Max Maguro roll and loved it! The gyoza was very savory and tender too!