The Gannet Fish Bar

Me and my family came here on Sunday and we waited over 45 minutes for our food and we only got our food then because we asked where is our food. Since Sunday my son has been vomiting and the hospital said they think he has food poisoning so that must have happened from their kids chicken burger which didn’t look good! The prices in there are absolutely shocking! You are already spending £110 to get there as a family and then a £50-£60 food bill just for a quick lunch… don’t go there !

I recently visited the Edinburgh zoo and the Gannet restaurant. I have coeliac disease and need to eat a strict gluten free diet. The menu quoted “GF” but on further investigation to my horror they stated GF meant “gluten reduced on request”. As a coeliac reduced gluten is totally useless and using the term GF in this instance is misleading and dangerous. You may be able to use the term no ‘gluten produces use in this dish.’ I am of course a member of ‘Coeliac UK’ and will be informing them of this situation.

The service was good food tasty HOWEVER for £14 odd is not worth it for half a fish and a handful if chips sorry but either make the price more reasonable or serve a proper full fish you get more at a actual chopshop

Went in with large group and staff kindly put two tables together and ordered separately as couples. Good atmosphere and family friendly, no problem accommodating our group of 12. Bit pricey expected for captive audience inside zoo. Nees to pay up front and order from app only. As food started to arrive to table portions looked good and everything fresh. When ours arrived pizza and gluten free fish and chips, the pizza only filled 2/3 of plate diameter and had 5 slices of pepperoni. Others at our table who ordered separately had pizza's that filled the plate, and with pizza the larger diameter are getting 50% more pizza. I took pizza up and asked for another pizza as this one has not been stretched out enough, not enough topping. She said that you can get another but will probably come out the same way. Confused, I asked her to clarify why that would happen if it was done correctly, as 2 other people had pizza's that were normal size and the person looked away while I was talking and walked away. As with family i didn't want to pursue it further and went back to my family. Looking at other pizza's coming out from the pass, they were all over the place in size and toppings. You are forced to pay before food is there on app and felt extremely uncomfortable trying to sort this with the reaction I got. For the price of the food, it's not worth it if portioning is all over place and staff can't remedy it with at least an explanation. It would help if they didn't pre-stretch dough which then shrinks, specified size in menu and were consistent with toppings and sizes.

An advertisement on the wall alleges that ' we work with Scottish producers to source the highest quality fish ', if Scottish fish suppliers tasted these products they would sue, worst fish I've ever had, awful, overpriced and cold, very disappointed and definitely won't return, I recommend you bring a picnic to the zoo to avoid disappointment

The hot chocolate and mocha were very tasty but the cullen skink was not creamy and the potatoes were almost raw. The sauces for the fries should also be offered in a small version as we didn't even need half of it. Mayonnaise would also have been nice

Family friendly with lots of GF options!