Popeyes Louisiana Kitchen

Ordering delivery, you can't when you don't have the options to select what you want. They need to update it to where you have the option to choose what pieces of chicken you want. Some of the delivery services have the option to choose white or dark, but it does not have it so you can say for example on a two piece make it two breast. It should state which pieces comes with it, and it should have the option where you can choose the pieces you want. Like I want two breast. Then it will show you that theirs an upcharge for an extra breast. Which is fine. But give me the option to order what I want. It's so simple and common sense. Also some of the apps don't even have the white or dark option and some don't have the dinner but only the combo which comes with a drink, the dinner does not. I don't want a drink. So I don't get popeyes to night.

I don’t have a complicated order. I just get a tender combo with fries and sweet heat. Yet this location manages to get it wrong or forget something every single time.

Absolutely the worst Popeyes in Houston. No matter when I go I can never get fresh hot chicken. I had to pull over cuz I just left there I ordered a breast spicy breasts biscuit and a pepper. The skin of the chicken was hard and crunchy and the breast was dry as dirt. Being an ex-employee Popeyes is dry and has been sitting there for a long time. Never never never never never will I ever go to that Popeyes again

30+ minute wait for fast food and never received it.

Food is excellent, however if you order the shrimp, they only give you one 1.5 oz container. That left me with half of my shrimp without sauce. Hence, I had to go up to the counter, wait behind other customers, just to get extra sauce. As for the service, it was entirely confusing as my meal wasn't all served at once. As all the items ordered weren't available at that time. Being that I was dining inside, I told them that I would wait for those items. When some of my items were ready for me to eat, they were placing it in a bag as I had to remind them I was dining inside. After I sat down I noticed that they didn't provide me with the 2 small containers of Gravy. So I had to go back up to the counter to ask about it. Here I found out that the cashier didn't even ring it up on my order. They didn't even provide napkins, straw, or lid for my drink. Only to be rudely told to look behind me. Off to side, opposite of the beverage dispenser, on the top of a low wall divider was where those items were. The napkins however were not anywhere. So I had to go back up to the counter to ask for the napkins, only to witness that they keep the napkins behind and below their counter. The dining area wasn't clean. They only have enough dining area to sit 10 people inside, and 30 people outside on long metal picnic tables. No one was sitting outside as it was cold and windy. With chicken being the primary menu item, I looked to see where the restroom is, so I could wash my hands and get some paper towels to clean my table. Surprisingly, there is no restroom at this location. Thus, they should have provided those packaged cleaning wipes. Atmosphere... crowded, dirty, loud and small. The only saving grace for this location is the food itself as it is quite good and delicious.

We got chicken nuggets, like usual. This time, they were chewy & disgusting. I won't be back to this location. Usually the nuggets are good but not from this location.

Food was good, hot, and fresh. The service was great Parking: Parking is a little tight Wheelchair accessibility: There is a wheelchair accessible at this location