Fairmont Hotel Vancouver

Fantastic hotel fantastic service and love the old building history is alive

Had both positive and negative experiences here. The staff were nice, the location in the city was good, but it also felt like a corporate money grab. Just them finding different ways to get a few more bucks out of us. It's clear in some basic areas they have lost sight of the hospitality aspect. The pool experience was atrocious, the hot tubs were out of service and covered with some weird AstroTurf type stuff. Also basic things like if you have the shower door closed it shouldn't leak water all over the bathroom floor. Places like the restaurant where more cash could be made the experience was great. But given the price I expected a better experience overall. Probably will not choose this hotel again.

Hotel histórico de Vancouver, desde que entras te ves rodeado de lujo y al caminar ese sentimiento se asienta cada vez más. Tiene tiendas exclusivas en su primer piso y la vista de la habitación fue muy buena, mas no la habitación en sí, que tenía una puerta contigua.

Sad stay at the Fairmont Hotel Vancouver. Hotel location is great, but the enjoyment stopped there. Two nights exposed issues with multiple parts of our stay. On night one, we went search for an ice machine on our floor only to find it broken. Next, we checked the floor above and below only to find them broken as well. When we called down to the front desk and explained that all the ice makers were broken, staff told us they couldn’t help and That we should keep trying other floors. Not a big deal, but thought we might get some help after alerting staff of multiple broken machines. After our ice exploration, we hoped to settle down in our room only to find it unbearably warm. Our rooms thermostat was set to 73 degrees and regardless of what we did, continued to blow hot air into our room. Despite a 40 degree night, opening our window, and getting the hotels last fan, our room stayed at an uncomfortable 73-75 degrees. I couldn’t imagine staying here in Vancouvers summer months without AC. In a city with many good hotels, it’s worth looking past the Fairmont’s storied name - your dollar will get you more elsewhere!

Went for Easter tea. Was wonderful. Service was amazing

Stayed at this Fairmont location during the Pacific Dental Conference. While the location was convenient, the overall experience was disappointing. Paid nearly $400 for one night, yet encountered issues with the room - the phone didn't work, and it took ages for reception to answer our calls from our personal phones. Surprisingly, they didn't have iPhone chargers available, which seemed odd for a hotel of this caliber. Overall, not worth the price, and I wouldn't choose to stay here again.