We went with friends to see MJ, The Musical. We were not disappointed one bit. We arrived a little early to ensure an ADA parking spot. Knowing the doors wouldn't open until an hour before curtain, we waited in our vehicle for about 10-15 minutes, so we wouldn't have to wait outdoors. (It was snowing.) Once inside, we waited less than 15 minutes until the theater doors opened and got to our seats easily with the instructions given by the usher. The entire theater staff was outstanding! Every one of them was cheerful, polite, and accommodating. All 4 of us were very impressed. This was only our 2nd time enjoying a show at the Buell, the first being several years ago when we saw "Billy Elliot." Our experiences were identical. If you get a chance to see a show here, don't hesitate, you will not be disappointed.