IKEA Nottingham Restaurant

First of all we noticed that the trays were dirty, the knifes, forks and spoons were also dirty, I chose to use the plastic ones instead, my friend wiped hers down with whet wipes,the food was well cooked and the fish was very good. I can't see me eating there again especially with the memories of the brown substance on one of their spoons but all their utensils are dirty and unhygienic.

They ran out of the veggie main for the roast and wouldn't do a plate of roast veg at a slightly discounted price or substitute the main for cauliflower cheese (unit cost £1.50). My partner had already paid so I had nothing. I don't think my request was unreasonable or difficult. Vegetarian options: Really disappointing.

Cutlery, plates and trays are dirty. They don't wash them properely. :( But the food is great.

Just warm meat balls, Just warm old chips, Just warm peas, Just warm gravy. Was cold out today, cant imagine it going down well in Sweden where its much colder.

In the past few years, I used to go for dinner every week, but in the past few months, I began to find that the cleanliness of the restaurant was very problematic. Many employees were chatting and did not work in time. When I went to the restaurant at 6:30, more than half of the restaurant was closed. It's hard to find clean seats. The table and the floor were very dirty, and it was left like this until restaurant closed . It seems that this restaurant really has nothing to do with IKEA ... The attitude of the kitchen staff also needs to be improved. Even they provide only a few things, but they still confused. May be ikea pay salary not very good , so no staffs enjoy their jobs .

Absolutely appalling customer service , first remove your board outside that says plant meatballs are £3 because at till they are £4.50 and also remove your board inside restaurant that says you get a free drink with your soup , when at the till the girl on both of these said what do you expect me to do , that’s the price that’s come through on till , most rude when I said we’ll get the manager then , with that she rolled her eyes and walked off , another girl came on till and said we will sort it , as for the free drink she said you don’t get one , talk about false advertising, get your prices and staff sorted , they need a lesson in customer service